For Patients / Consumers:

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Ask a question about an Astellas product

  • Call: 01-8000-180462
  • Hours: Monday-Friday; 8AM-4:30PM (CT)

Email Astellas Medical Information


If you are patient / consumer with a question about an Astellas product, use the form below to submit your medical inquiry to our Medical Information staff. If you have a medical emergency, please call your doctor or an ambulance. All questions will be answered by phone within 2 business days. If you would like to schedule a call from us, please use the options below to indicate your preferred Date and Time to speak with us. If you require immediate assistance, please call us at 01-8000-180462.

Do not use this form to report possible side effects. Call your doctor for medical advice about side effects. You may report side effects to Astellas by calling 01-8000-180462 or email safety-co@astellas.com.


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First Name:*
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Address1:*
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Country: For Astellas global contact, please click here.
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Preferred Date of Callback:
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Your Question:*

All personal information will be kept confidential and will not be shared with any parties other than Astellas Farma and their designated partners. View our full Privacy Policy.


Report a Side Effect or Complaint about an Astellas Product

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